Using the information you provide about yourself on this website
We will use your information to provide or manage the information, products or services you have asked for and to contact you in this respect, and may also use the information for general administration purposes, to help us improve the quality of our products and services and to carry out analysis and customer profiling.
We may share your information for any of these purposes with BMW group companies and our service providers and agents who perform services on our behalf, such as data management firms. We may also pass your information to third parties if we have been asked to provide information for legal or regulatory purposes.
Informing you about BMW products and services
We may also use your information to contact you with news on BMW cars and motorcycles and MINI cars and other products and services (provided by us, BMW group companies or their carefully selected business partners who provide BMW or MINI products or services) which may be of interest to you and occasionally for market research purposes.
We may also pass your information to BMW group companies and their carefully chosen business partners who provide BMW or MINI products or services for these purposes.
We, and these other parties, may contact you by post and phone and, if you give us your prior agreement to do so, by email, SMS and other electronic means.
As well as BMW and MINI vehicles, the range of products offered by us, BMW group companies or the selected business partners include:
- motor related BMW products and services, including (amongst other things) BMW vehicle finance, leasing and ancillary insurances, BMW vehicle accessories, BMW vehicle emergency service, BMW vehicle warranties and BMW motor insurance, and
- BMW personal finance products, including (amongst other things) savings accounts, a credit card and insurance.
BMW group companies trading in the UK include BMW (UK) Limited and BMW Financial Services (GB) Limited and the BMW group brands include BMW, MINI, BMW and MINI Financial Services, BMW Motorrad and Alphera Financial Services. Some of the products mentioned above are provided by selected business partners of BMW group companies including UK Insurance Limited (BMW and MINI Motor, Home and Travel Insurance), American Express (BMW and MINI credit card) and Newcastle Building Society (BMW and MINI savings products).
You can opt out of receiving marketing communications by post or telephone by ticking the appropriate box when providing your information on this website. We will only send you marketing communications by email or other electronic means if you give us your agreement to do so (which you may give by providing your email address : please see the notice shown when you are invited to provide your email address).
You can also contact us at any time to opt out of marketing from us or, in the case of email marketing from us, you have the option to click on the unsubscribe link in our marketing emails. Please also contact us if you have previously asked not to receive marketing communications but would now like to hear from us with news on BMW, MINI or BMW Motorrad vehicles and other products and services. Our contact details appear under “Contact Us” on this website.
We try to keep this website secure. However we ask you to recognise when providing your information to us through our website or when you send us or ask us to send you any of your confidential information by email, that the internet and email communications over the internet may not be secure. We cannot be responsible for any loss or unauthorised interception of information transmitted via the internet which is beyond our control.
A “cookie” is a piece of information that a website transfers to the cookie file of the browser on your computer's hard disk so that the website can remember who you are. A cookie will typically contain the name of the domain from which the cookie has come, the "lifetime" of the cookie, and a value, usually a randomly generated unique number.
- to help us recognise you as a unique visitor (just a number) when you return to this website and to allow us to tailor content of this website to match your preferred interests;
- to compile anonymous, aggregated statistics that allow us to understand how users use this website and to help us improve the structure of this website. We cannot identify you personally in this way.
Two types of cookies may be used on this website : session cookies, which are temporary cookies that remain in the cookie file of your browser until you leave the site, and persistent cookies, which remain in the cookie file of your browser for longer ( how long will depend on the lifetime of the specific cookie).
Some of our Web pages may also contain electronic images known as Web beacons (sometimes known as clear gifs) that allow us to count users who have visited these pages. Web beacons collect only limited information which including a cookie number, time and date of a page view, and a description of the page on which the Web beacon resides.
You can accept or decline cookies by modifying the settings in your browser. However, you may not be able to use all the interactive features of our site if cookies are disabled.
You can find Information on how to disable or enable cookies by visiting www.allaboutcookies.org
Providing information to us
If you are under 16 please do not provide us with any personal information unless you have the permission of your parent or guardian to do so.
You are responsible for informing us of any change in your details, such as a change of address. You have a right to ask us to correct any inaccuracies in the information we hold about you.
You have a right to ask what information we hold about you. We will charge you a small fee for this (the statutory fee is currently £10).
Telephone calls to us may be recorded and/or monitored for training purposes